FAQ

"WHERE ARE YOU LOCATED?"

856 EAST SAHARA AVENUE

LAS VEGAS, NEVADA 89104

OPEN 7 DAYS A WEEK, 12-7PM.

(UNLESS OTHERWISE NOTED.)

"IS EVERYTHING REAL?"

YES. EVERYTHING ON OUR WEBSITE AND IN-STORE IS 100% AUTHENTIC.

"WHAT IS YOUR CONSIGNMENT RATE?"

OUR CONSIGNMENT RATE IS 85/15. NO LOOPHOLES, 85/15 ALL THE WAY UP WHETHER YOUR ITEM IS $5 OR $500000 CONSIGNMENT RATE WILL REMAIN 85/15.

"WHY ARE THERE DIFFERENTIATING PRICES FOR THE SAME ITEMS?"

MULTIPLE CONSIGNORS WILL BRING THE SAME ITEM AND PUT DIFFERENT PRICING. WE ADVISE OUR CONSIGNORS TO PRICE LOWER SO IT WILL SELL FASTER, ALTHOUGH SOME CONSIGNORS DO NOT MIND LEAVING THEIR ITEM FOR A HIGHER PRICE. WE WILL ALWAYS PUT THE CHEAPEST ITEM OUT FIRST.

"HOW DO I BUY ITEMS FROM THE ARCHIVE SECTION?"

YOU DON'T. JUST KIDDING, EMAIL US AT ONTHEARM@YAHOO.COM FOR ALL INQUIRIES.

"HOW LONG WILL MY ITEM TAKE TO SHIP?"

PLEASE ALLOW 1-2 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED, ALONG WITH ANOTHER 2-7 DAYS FOR UPS GROUND OR USPS PRIORITY SHIPPING.

"WHAT IS YOUR RETURN POLICY?"

ALL SALES ARE FINAL.

"WHEN WILL I RECEIVE MY CHECKS FOR SOLD ITEMS?"

AFTER AN ITEM CONSIGNED IS SOLD, YOU WILL BE NOTIFIED VIA TEXT MESSAGE. ALL CHECKS WILL BE ISSUED THE FOLLOWING TUESDAY YOU RECEIVE A TEXT.

"WHY DID MY ORDER GET CANCELED?"

WE RESERVE THE RIGHT TO CANCEL ANY ORDER AT OUR DISCRETION.